Terms of Service

1. Acceptance of These Terms

These Terms of Service govern your use of the website at fixersinindonesia.com, operated by Fixers in Indonesia, the Indonesia production-services brand of NeedAFixer ("we", "us", "our"). By accessing or using this website, you agree to these terms. If you do not agree, please do not use the site.

2. About Our Services

Fixers in Indonesia provides film and video production fixing and coordination services for productions filming in Indonesia. This website is an informational and marketing resource. Submitting an enquiry does not create a contract or guarantee that we will take on a project; any engagement is subject to a separate written agreement and availability.

3. Informational Content — Not Professional Advice

Our guides and pages on filming permits, visas and work permits, customs and carnets, tax incentives and rebates, and related regulations are provided asgeneral guidance only. They are not legal, immigration, tax, financial, or other professional advice, and rules, rates, agencies, and eligibility change frequently. You mustverify any requirement, rate, or deadline with the relevant official authority or a qualified professional before relying on it for a production decision. We make no warranty that this information is complete, current, or applicable to your situation, and we are not responsible for decisions made in reliance on it.

4. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose or in breach of these terms;
• Attempt to gain unauthorised access to, disrupt, or overload the site or its infrastructure;
• Scrape, copy, or republish substantial portions of the content without our permission;
• Submit false information or use the contact form to send spam or abuse.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, and layout — is owned by Fixers in Indonesia or NeedAFixer, or used under licence, and is protected by intellectual property laws. You may view and share the content for your own non-commercial, informational use. Any other use, including reproduction or commercial use, requires our prior written consent. Third-party names and marks remain the property of their respective owners.

6. Third-Party Links

This website may link to third-party sites, such as official agencies or partners. We provide these links for convenience and do not control or endorse those sites, and we are not responsible for their content, accuracy, or practices. Your use of any third-party site is governed by that site's own terms.

7. Disclaimers and Limitation of Liability

The website and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by law. To the maximum extent permitted by applicable law, Fixers in Indonesia and NeedAFixer will not be liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, business, or data, arising from your use of, or inability to use, this website or its content. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle personal information.

9. Governing Law

These terms are governed by the laws of Indonesia, and any disputes relating to them or to your use of this website are subject to the jurisdiction of the competent courts of Indonesia, without prejudice to any mandatory consumer-protection rights you may have where you live.

10. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the website after changes take effect constitutes acceptance of the revised terms.

11. Contact Us

Questions about these terms? Contact Fixers in Indonesia at hello@fixersinindonesia.com or via our contact page.